Refund Policy
Last updated: April 26, 2024
Thank you for using Pianta.
Definitions
- Company (referred to as "the Company", "We", "Us" or "Our") refers to Beige Orca Pty Ltd, 105B Union St, VIC 3070.
- Service refers to the Pianta website and web application, accessible from https://pianta.io.
- You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.
Your Cancellation Rights
You have the right to cancel your subscription within 14 days of purchase without giving any reason.
To exercise your right of cancellation, inform us by email at [email protected].
We will reimburse you within 14 days of receiving your cancellation request, using the same payment method you used for the original purchase. You will not incur any fees for this reimbursement.
After the Cancellation Period
After the 14-day cancellation period, you may cancel your subscription at any time. Your access to the Service will continue until the end of the current billing period, after which your subscription will end.
Contact Us
If you have any questions about our Refund Policy, please contact us by email: [email protected]